Doteasy Knowledge Base: Will there be any disruption to my email and anti-spam services?

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Will there be any disruption to my email and anti-spam services?

No, there will not be any disruption to your email or anti-spam services. This service switch-over only involves your anti-spam firewall. Your mailserver and email accounts will not be affected. Your emails will continue to be scanned by the firewall during the migration.

However, as your DNS records have been updated to point to the new Doteasy Email Protection System, some of your spam email may still be getting sent to your old Doteasy Spam and Email Virus Protection Service. This is because it can take 24-48 hours for a DNS change to propagate across the Internet.

Once your DNS records have been fully propagated, your email will stop getting scanned by the old Doteasy Spam and Email Virus Protection Service. You will need to login to the new Doteasy Email Protection System to manage your spam quarantine.