How do I change my account password?

To change your account password, please do the following:

1. Login to your Member Zone at

2. Click on Change Password under the "Account & Billing Profile" section.

3. Enter in your current password as well as the new password you wish to use.

Note: Your password must be 8-14 characters long. You may only use letters, numbers. Symbols are not allowed. Do not use any spaces between characters. Password may not be the same as Member ID.

Once you have submitted your password change request, the new password will take effect:
  • Member Zone - immediately
  • Webmail Admin Email - 2-4 hours
  • FTP - 2-4 hours
  • Site Admin Panel (for Ultra Hosting and Unlimited Hosting members) - 2-4 hours
  • MySQL (for PHP/MySQL, Ultra Hosting and Unlimited Hosting members) - not changed
If you need to change the password to your MySQL, please change it via your Site Admin Panel.

Article Details

Last Updated
31st of March, 2017

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