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There were 3 articles found in this category:

  1. questionHow do I change my account password?
    To change your account password, please do the following: 1. Login to your Member Zone at 2. Click on Change Password under the "Account & Billing Profile" section. 3. Enter in your current password as well as the new password you wish to use. Note: Your password m ...
  2. questionHow can I retrieve my password if I’ve lost it?
    You can use the Forget Password function and your account password will be sent to the account's admin contact email address listed on file. If your admin email address is no longer valid, please contact us for password retrieval assistance. Email user account passwords must re-assigned by the d ...
  3. questionCan I change my Member ID or email administrator account?
    The Member ID is used for FTP, email and account administration functions, and cannot be changed. If you need to use an email address that's different than your email administrator account, we highly recommend that you create it as a new email account instead. For step by step instructions on ho ...