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There were 12 articles found in this category:

  1. questionCan I configure a 'catch-all' alias for my domain email address? I would like to have the ability to receive all emails sent to my domain without corresponding email addresses.
    The 'catch-all' email alias is not support on the Doteasy SmartMail system.
  2. questionHow do I create email accounts?
    You can create, edit and manage your email accounts through your Doteasy SmartMail administrator account. To login to your SmartMail administrator account: a) Login to the Email Administrator account via the Webmail Sign-In panel on our homepage, http://www.doteasy.com or b) Click on the Manage ...
  3. questionWhat is Plus Addressing?
    Plus Addressing is a feature that allows you to automatically filter your incoming email without creating content filtering rules first. To better understand how this works, please consider the following scenario. Let's say your email address is you@yourdomain.com and you want to sign up for a ...
  4. questionWhat is Pop Retrieval?
    Pop Retrieval allows users to access email on another server through your Doteasy SmartMail interface. To setup Pop Retrieval for your account: 1. Login to your Doteasy webmail account via the Webmail Sign-In panel on our homepage, http://www.doteasy.com 2. Click on "Settings" and select My Pop ...
  5. questionI can not send email to another user under my domain name.
    The Doteasy SmartMail system has increased security features to help combat spam. Any email that is sent from a POP email client that is not using "mail.yourdomainname.com" as the outgoing mail server will be considered a 'spoofed' email and will bounce. To correct this issue please adjust your ...
  6. questionCreating Email Accounts
    Doteasy Tutorials - Email Creating, modifying and deleting email accounts is handled from the Doteasy Webmail system. You can either sign in directly from our homepage as email administrator or you can follow the steps shown in this guide. Other information shown in this guide include how to se ...
  7. questionHow can I import my old email contacts into my new Doteasy account email?
    To import your email contacts into your Doteasy Smartmail account, you'll need to first save them as a file in either CSV or VCF format. If your email system supports a contacts export feature, it should allow you to save your contacts in either one of these formats. Once you've done that, logi ...
  8. questionHow do I assign email storage quotas for my user accounts?
    Doteasy SmartMail allows you to set individual email storage quotas. This means you can now assign different email storage quotas to different email accounts. During the new user account creation process, you will be given the option to assign an email storage quota for that account. Once the ...
  9. questionWhat is "Folder Auto-Clean"?
    Folder Auto-Clean is a method of limiting how much of your account disk space is used by the Junk E-Mail, Sent Items, and Deleted Items folders. By placing limits on the size of these folders, you can help ensure that your account does not fill up unnecessarily. Messages are deleted from the fo ...
  10. questionHow do I create email alias accounts?
    Steps: 1. In your Doteasy Webmail admin account, select Email Aliases from the Domain Settings menu. 2. Click on Add Alias. 3. Enter the name of the email alias account and the destination email address. 4. Click on Save when you are finished.
  11. questionHow do I create Mail Groups?
    Doteasy SmartMail allows you to assign email contacts into categories. When you are composing an email, you can select the email recipients based on the categories you have set up. To assign a contact to a category: 1. Login to your Doteasy SmartMail system. 2. Click on My Contacts under ...
  12. questionWhat is the difference between "Domain Content Filters" and "My Content Filters"?
    Domain content filtering allows you to create the same types of content filters as you can in My Content Filtering, but the filters added will be applied to all members of a domain. The evaluation of domain content filters happens before the evaluation of account-specific content filters. For m ...