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There were 15 articles found in this category:

  1. questionWindows 10 Mail App Setup Tutorial
    The Windows 10 Mail App is an email client from Microsoft. To setup your domian email on the Windows 10 Mail App, please follow the instructions provided in this tutorial video. The steps taken to find the email account settings for the first portion of the tutorial are for cPanel email account ...
  2. questionWindows Live Mail Setup Tutorial
    Windows Live Mail is the free email client from Microsoft. It's the successor to Outlook Express and is available for download through Windows Essentials. To setup your domian email on Windows Live Mail, please follow the instructions provided in this tutorial video. The steps taken to find th ...
  3. questionMac Mail Setup Tutorial
    Mac Mail is the default mail program for Mac computers. To setup your domain email on Mac Mail, please follow the instructions provided in this tutorial video. The steps taken to find the email account settings for the first portion of the tutorial are for cPanel email accounts only. For users ...
  4. questionThunderbird Setup Tutorial
    The steps taken to find the email account settings for the first portion of the tutorial are for cPanel email accounts only. For users on the SmartMail system, your email account settings are available through the "View Email Client Info" link in your Doteasy Member Zone (https://member.doteas ...
  5. questionMy email program has suddenly stopped working. What should I do?
    If you've been sending and receiving emails regularly with your email program (e.g. Mac Mail, Outlook, Thunderbird) and it suddenly stops working, it could be due to a number of possible issues. The first thing you should do is to try logging into Web Mail at the top of the Doteasy home page. I ...
  6. questionOutlook Setup Tutorial
    Mac Mail is the default mail program for Mac computers. To setup your domain email on Mac Mail, please follow the instructions provided in this tutorial video. The steps taken to find the email account settings for the first portion of the tutorial are for cPanel email accounts only. For use ...
  7. questionAndroid Email Setup Tutorial
    Your Doteasy domain email is accessible from your Android device's built-in email application. To set this up, please follow the instructions provided in the corresponding video tutorial below. The steps taken to find the email account settings for the first portion of the tutorial are for cPan ...
  8. questioniPhone / iPad Email Setup Tutorial
    Your Doteasy domain email is accessible from your iPhone and iPad's built-in email application. To set this up, please follow the instructions provided in the corresponding video tutorial below. The steps taken to find the email account settings for the first portion of the tutorial are for cPa ...
  9. questionI'm sending emails but they're not being received. There are no error or bounce-back messages. What's going on?
    The most common cause of this problem is that your IP address is blacklisted by the public spam blacklists. Nearly all email service providers will check incoming email to see if they're coming from these public blacklists first before delivering the message. If the email is coming from a know ...
  10. questionHow do I set SMTP authentication in Outlook?
    If your ISP does not provide SMTP server service for your use, you may use the Doteasy mail server for SMTP. However, you will need to specify your Outlook to authenticate in order for the SMTP server to accept your outgoing email. You will find the My outgoing server (SMTP) requires authenticat ...
  11. questionHow do I set SMTP authentication in Outlook Express?
    If your ISP does not provide SMTP server service for your use, you may use the Doteasy mail server for SMTP. You will need to specify your Outlook Express to authenticate in order for the SMTP server to accept your outgoing email. Your SMTP setting will be mail.yourdomain.com You will find the s ...
  12. questionIs there another SMTP port other than Port 25 I can use?
    If your ISP does not allow you to use mail.yourdomain.com as the outgoing SMTP server, you can configure your mail client to use port 587 instead of port 25. Note: You will need set the server authentication option. Outlook 2003: Start your MS Outlook software. Click 'Tools' and select 'Email A ...
  13. questionI am getting a SMTP 500 Syntax error.
    Over the last few years, more and more ISP's have started to block 3rd Party SMTP. The ISP's require their subscribers to use their SMTP server to send email. This allows them to monitor spammers. If you are getting a "Cannot Connect to mail.mydomain.com" SMTP error, check on the list below fo ...
  14. questionDoes Doteasy provide SMTP services?
    Yes, Doteasy does provide SMTP services. When configuring your POP mail client, please use: SMTP (outgoing) mailserver = mail.yourdomain.com
  15. questionHow do I set SMTP authentication in Mozilla Thunderbird?
    If your ISP does not provide SMTP server service for your use, you may use the Doteasy mail server for SMTP. However, you will need to specify your Thunderbird to authenticate in order for the SMTP server to accept your outgoing email. Your SMTP setting will be mail.yourdomain.com You will need ...