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There were 15 articles found in this category:

  1. questionHow do I access my domain management functions?
    If your domain is registered with Doteasy, all of your domain management tools will be availabe under the "Domain Settings" section in Member Zone. If you're logging into your Master Account, you will need to click on the domain name first before you can see this section.
  2. questionI've sold my domain name. How do I change the domain ownership information?
    You can transfer the ownership of a domain to another person or organization using the "Transfer Account Ownership" link under the "Account & Billing Profile" section in Member Zone. After you submit the transfer ownership request, our system will send a email to the new owner to ask them to ...
  3. questionCan I run my own nameservers for my domain?
    Nameserves must be registered at the registry before they are functional. Nameservers are registered by your domain registrar. If your domain is registered with Doteasy, you will need to send us a request to have your nameservers created and registered. There is no charge to nameserver creation. ...
  4. questionUnderstanding the domain lifecycle
    When you do a Domain Whois lookup, you will see: Domain Name: DOTEASY.COM Registrar: TUCOWS INC. Whois Server: whois.tucows.com Referral URL: http://domainhelp.opensrs.net Name Server: DNS1.IN2NET.COM Name Server: DNS2.IN2NET.COM Status: clientTransferProhibited Status: c ...
  5. questionDo you offer domain auto-renewal services?
    Yes, Domain Auto Renewal is available for all domain names registered with Doteasy. You can enable this feature using the "Auto Renew" switch under the "Domain Settings" section in Member Zone. If you're logging into your Master Account, you will need to click on the domain name first before yo ...
  6. questionWhere can I find my domain's expiry date?
    The expiry information for your domain is available in the "Domain Settings" section in Member Zone. If you're logging into your Master Account, you will need to click on the domain name first before you can see this.
  7. questionHow can I check my domain's WHOIS record?
    You can check your domain's WHOIS record by doing the following: 1. Sign into Member Zone. 2. Click the “View WHOIS Record” link that's in the "Domain Settings" section. If you're logging into your Master Account, you will need to click on the domain name first before you can see ...
  8. questionWhat is Domain Locking?
    Domain Locking is a feature that helps prevent domain theft, hijacking or other fraudulent transfers of domain name. When Domain Locking is enabled, any requests to transfer the domain to another registrar or hosting company will automatically fail. Domain Locking must first be disabled before ...
  9. questionI spelt my domain name wrong. Can I change it?
    Once a domain name is registered, it can't be modified or cancelled. If you want to change your domain name for any reason, you'll need to register for the new name as a separate domain instead. Nowadays, there are so many variations on how to spell different names and words, there's no way for ...
  10. questionCan I change my domain name?
    Once a domain name is registered, it can't be modified or cancelled. If you want to change your domain name for any reason, you'll need to register for the new name as a separate domain instead. Nowadays, there are so many variations on how to spell different names and words, there's no way for ...
  11. questionWhat is the Domain Privacy Protection service?
    The Doteasy Domain Privacy Protection service protects your contact information from public view. Domain owners are required to provide contact information to the domain registry. This information is publicly listed in the registry's WHOIS database for the purpose of identifying the owners of e ...
  12. questionHow do I change my domain's A Record?
    You can change your domain's A Record or any other records with your DNS Zone file by doing the following: 1. Login to Member Zone. 2. Click the “Edit DNS Zone File (Advanced Users)” link that's under the "Domain Settings" section. If you're logging into your Master Account, you will ...
  13. questionHow do I update my contact information on the WHOIS record?
    You can update your WHOIS contact information by logging into Member Zone and clicking on the "Change Contact Info" link in the "Account & Billing Profile" section. If you're logging into your Master Account, you will need to click on the domain name first before you can see this option.
  14. questionWhat is Fraudulent Invoicing for Domains?
    It is our goal to help you prevent your domain name registration from being moved to another company by deception or misinformation. If you receive mail that appears to be an invoice, which is in fact a solicitation for business, you may be the target of a fraudulent or false invoicing scheme. W ...
  15. questionHow do I change my DNS settings?
    If your domain is registered with Doteasy: Login to your Member Zone and select the Change Web Host function. Then, enter in your new primary and secondary hostname information as provide by your new web host. DNS changes may take up to 48 hours to fully take effect. Please note that changing yo ...