I've just confirmed my hosting service renewal, but why hasn't my credit card been charged?

After you've submitted your hosting renewal request and confirmed the payment details, your services will be scheduled for a renewal on the renewal date that's listed on the renewal reminder that you've received.  Once the renewal has been processed, you can view your invoice by logging into Member Zone, and clicking on the "View Invoices" link under the "Account & Billing Profile" section.  If you're logging into your Master Account, you will need to click on the domain name first before you can see the "Account & Billing Profile" section.

Please feel free to contact us if you require further assistance with your hosting service renewal.


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Last Updated
23rd of December, 2014

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