Doteasy Knowledge Base: What is Fraudulent Invoicing for Domains?

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What is Fraudulent Invoicing for Domains?

It is our goal to help you prevent your domain name registration from being moved to another company by deception or misinformation. If you receive mail that appears to be an invoice, which is in fact a solicitation for business, you may be the target of a fraudulent or false invoicing scheme.

Which companies are making these solicitations?

There are a number of domain registration companies looking to grow their businesses by stealing business from other companies. While we welcome fair competition in the marketplace, some companies believe the best way to win business is to solicit existing domain name registrants from other companies. Wherever possible, these companies will target registrants and trick them into moving their domain registration business. Some companies recently reported to have been involved in this type of activity are:

Domain Registry of Canada (DROC)
Domain Registry of America (DROA)
Verisign/Network Solutions

What should I do to avoid being tricked by the false invoices?

The best way to combat this is to simply IGNORE all communications regarding your domain name that do NOT come from Doteasy.

What can I do if I’m already a victim?

The first thing you should do is to contact the soliciting company for a refund. and have them cancel the domain transfer request. They are required to refund the payment if the domain is not transferred.

How can I help make sure this doesn’t happen to anyone else?

Report the incident to Doteasy and the appropriate authorities. Proactively combating these sorts of unscrupulous business practices is the only way to ensure these companies are stopped. This will not only help you, but all registrants, to enjoy the freedom to choose your provider and to be free from solicitations designed to deceive or trick you. It will also help us aid you in the recovery of your domain.

Please report all incidents of solicitation through our Contact Us form.

How can I combat an incident of solicitation?

Incidents of solicitation should always be reported to Doteasy. Additionally, the following resources can be used to help combat these practices in general:

In the United States:

Report your incident at the United States Postal Inspection Service On-line Complaints website:

United States Postal Service File an Online Complaint

In Canada:

Businesses and consumers who believe they have been misled should contact the Competition Bureau and report the incident:

Competition Bureau Canada