Category » Renewing Hosting Services

There were 4 articles found in this category:

1. I've just confirmed my hosting service renewal, but why hasn't my credit card been charged?
   After you've submitted your hosting renewal request and confirmed the payment details, your services will be scheduled for a renewal on the renewal date that's listed on the renewal reminder that you've received. Once the renewal has been processed, you can view your invoice by logging into Mem ...
2. How do I renew my web hosting services?
   Web hosting services are automatically renewed upon expiry. If you've received a hosting renewal from us and you've submitted your renewal confirmation through it, your renewal request will be processed on the renewal date. If you need further assistance or have any questions regarding your ser ...
3. Do you auto-renew hosting services?
   Yes, your Doteasy web hosting plan and other optional add-on services are automatically renewed upon expiry. Hosting service renewal reminders are sent 2 weeks prior to the term expiry date. If you do not wish to renew your services, you will need to send us your service cancellation request pr ...
4. I received a service renewal reminder. I just purchased my account services!
   If you purchase an account upgrade on any day other than the first day of your hosting term, your first bill is automatically prorated to reflect that. Although you were asked to authorize payment for the full amount at the time of upgrade, you are only billed the prorated amount. A copy of the ...