Category » Migrating to Doteasy Smartmail

There were 6 articles found in this category:

1. Why is Doteasy SmartMail better for me?
   Doteasy SmartMail comes with a lot of exciting new features that would make email more efficient and enjoyable. Enhanced web interface, with administrative and email reports displaying real-time account performance. Improved hardware decreases server processing time, allowing for improved serve ...
2. I am currently subscribed to the MailPro service. What will happen to my email services upon the upgrade?
   The MailPro Email Service entitles you a 10 MB per account email storage upgrade. However, with the Doteasy SmartMail, email storage will be on a per domain basis. This means that you can assign individual email storage quotas for each of your accounts. When you upgrade to our MailPro Email Serv ...
3. I am currently subscribed to the Doteasy Spam & Email Virus Protection service. What happens to my account upon upgrade?
   One of the features of the Doteasy Spam and Email Virus Protection service was that it gave users a 100 MB per email account storage upgrade. However, with the Doteasy SmartMail, email storage will no longer be on a per email account basis. This means email storage will be calculated on a per do ...
4. Why is the "nobody" alias not supported on the Doteasy SmartMail system?
   Unfortunately, the 'nobody', or 'catch-all', email alias is not supported on the Doteasy SmartMail system. Previously on the original Doteasy Webmail system, users were allowed to create a 'catch-all' or 'nobody' alias to receive emails that are sent to a domain without any corresponding email a ...
5. I cannot login to my email account!
   Doteasy SmartMail has a 6-character minimum password requirement. If you have previously set a 5 or less character password for your email account, you will experience problems logging into your new SmartMail system. To change your email account password: Email Admin Account: You can change your ...
6. How can I import my old email contacts into my new Doteasy account email?
   To import your email contacts into your Doteasy Smartmail account, you'll need to first save them as a file in either CSV or VCF format. If your email system supports a contacts export feature, it should allow you to save your contacts in either one of these formats. Once you've done that, logi ...