Hosting service renewal reminders are sent 2 weeks prior to service term expiry. You will be given 2 links: Yes- and No-Renewal. If we do not receive any No-Renewal requests by the term expiry date, your hosting services will be auto-renewed to avoid website and email disruption.
If you do not want your account services to be auto renewed, you will need to send us an email requesting a change/cancellation of service.