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Category » Renewing Hosting Services

There were 4 articles found in this category:

1. I just confirmed my hosting service renewal but my credit card hasn't been charged yet.
   Once you have submitted your renewal request and confirmed the payment details, your request will be filed to our automated system for processing on the renewal date. Your renewal request will not be processed until your current hosting term has expired. This is why you will not find your hostin ...
2. How do I renew my web hosting services?
   Web hosting services are renewed on the first day of each service term. Our hosting service renewal reminders are sent two (2) weeks prior to the renewal date. The renewal reminders will be sent to the admin contact email address listed on your account profile. Provide on the reminder is instruc ...
3. Do you auto-renew hosting services?
   Yes, your Doteasy web hosting services, including the Doteasy Commerce and the Doteasy Hosted Gallery Enhanced and Professional packages, are set to auto-renew by default. Hosting service renewal reminders are sent 2 weeks prior to the term expiry date. If you do not wish to renew your services, ...
4. I received a service renewal reminder. I just purchased my account services!
   Please note that we prorate our hosting service payments. If you purchase an account upgrade on any day other than the first day of your hosting term, your first bill is automatically prorated to reflect that. Although you were asked to authorize payment for the full amount at the time of upgrad ...