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Account Management, Upgrade & Renewal
There were 4 articles found in this category:
I need to change my payment credit card.
You may change your payment information in your Member Zone under the Billing section. If you would like to have us change your credit card details or other billing information, please call us at: 604-434-4307 Phone Support Hours: Monday to Friday - 8:00 AM - 5:00 PM PST/PDT Alternately, you can ...
Can I host more than one domain on my hosting account?
Unfortunately, each hosting account can only accommodate one domain at this time. Each hosting account is created specifically for that one domain. If you need hosting services for your other domain(s), you will need to order separate hosting accounts for each domain.
I have more than one Doteasy hosting account, is there an easier way I can manage all my accounts?
If you have more than one account with Doteasy, you can group them under a Group Manager account for easier managing. You can use the Group Them function in your Member Zone to setup your Group Manager account. Using your Group Manager account, you can easily submit your account renewal and upgr ...
Do you auto-renew hosting services?
Yes, your Doteasy web hosting services, including the Doteasy Commerce and the Doteasy Hosted Gallery Enhanced and Professional packages, are set to auto-renew by default. Hosting service renewal reminders are sent 2 weeks prior to the term expiry date. If you do not wish to renew your services, ...